Employees of the immigration administration

If you work at a consulate, an embassy or for the police, you can contact the UDI by phone or email if you have a question about a case or about regulations. 
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Most contact forms for sending emails to the UDI Information Service are closed

We have some technical problems with the contact forms for sending emails to the UDI Information Service. Most of the contact forms are now closed. We apologise for any inconvenience this may cause. We are working on solving the technical problems.

Call us 

The phone is open on Monday, Tuesday, Thursday and Friday from 10:00 a.m. to 2:30 p.m.. The phone is closed on Wednesday and public holidays. You can reach us during opening hours at (+47) 23 35 15 00. 

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E-mail response times

You will receive an answer to your email within 1–2 working days.

If you have a question regarding Schengen visas, please contact the Visa section by email visumservice@udi.no.

If your question is regarding other types of visas or residence permits, please fill in the form below.

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