warning
Opening hours of the UDI Information Service during Easter
Our Information Service is closed on Wednesday 27 March and on the national public holidays. All phone lines and the chat service will be closed from Tuesday 26 March at 3 p.m. until Monday 1 April.
The chatbot is open as normal during Easter, but the chatbot cannot forward you to a case officer outside the Information service's opening hours.
All contact forms for sending e-mails will be open outside the Information service's opening hours.
The Information service will open again as normal on Tuesday 2 April.
Call us
The phone is open on Monday, Tuesday, Thursday and Friday from 10:00 a.m. to 3 p.m.. The phone is closed on Wednesday. You can reach us during opening hours at (+47) 23 35 15 00.
info
E-mail response times
You will receive an answer to your email within 1–2 working days.
If you have a question regarding Schengen visas, please contact the Visa section by email visumservice@udi.no.
If your question is regarding other types of visas or residence permits, please fill in the form below.