Schengen Information System (SIS)
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What is SIS?
SIS is a digital register where the authorities in the Schengen countries register and exchange information about persons who have been issued a return decision with an obligation to leave the EU / Schengen area or who have been banned from entering the EU / Schengen area. Schengen countries use SIS to check that the obligation to return is complied with and to ensure control of our shared borders.
Why have I been registered in SIS?
There are several reasons why you may have been registered in SIS.
1) You have been issued a return decision, requiring you to leave Norway and the EU / Schengen area
If you have been issued a return decision and are obligated to leave Norway and the EU / Schengen area, this will be registered in SIS. All the Schengen countries’ authorities will be able to see that you are registered in SIS with an obligation to leave.
Your obligation to leave will be registered in SIS until you leave Norway and the EU / Schengen area. Therefore, it is important that you register your departure. If your departure was not registered when you left the EU / Schengen area, you can submit documentation of this. Your obligation to leave is deleted from SIS only when your departure has been registered. If you have been banned from entry, this will be registered in SIS when your departure is registered.
or
2) You have been issued an expulsion decision and an entry ban concerning Norway and the EU / Schengen area
If you have been issued an expulsion decision and an entry ban, your decision letter states how long the entry ban applies. The decision letter states whether the entry ban applies to Norway and the entire EU / Schengen area, or just to Norway.
If you have been banned from entering Norway and the EU / Schengen area, your entry ban will be registered in SIS. You cannot enter or stay in the EU / Schengen area during the period when the entry ban.
What are my rights?
If you have been registered in SIS, you have certain rights.
Your rights
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Right to access personal data in SIS
You can request a copy of the personal information UDI has registered in SIS, and how this information is processed.
To request access, you must fill in and submit this form:
Accessing, correcting or deleting Schengen Information System (SIS) data (pdf, 193 kB)
Requesting access is free of charge.
How long does it take to get a response?
You will normally receive a reply within a month. If it takes longer, UDI must notify you and provide justification.
Regulations:
Section 15 of the SIS Act (in Norwegian) (external website)
Article 15 of the General Data Protection Regulation (external website)
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Right to correction of personal data in SIS
If you believe that UDI is processing information about you in SIS that is incorrect, you can request to correct or supplement the information with additional information.
When can I request a correction?
If you discover that UDI has registered incorrect, out-of-date or incomplete information about you in SIS, you have the right to have this corrected or updated. You must be able to prove that the information is incorrect and what information is correct. If correction is not practically possible, you can ask us to add more information. If the information is correct - but gives an incorrect impression, you can ask us to add more information.
To request a correction, you must fill in and submit this form:
Access, correction and deletion in the Schengen Information System (SIS) (pdf, 193 kB)
Requesting a correction is free of charge.
How long does it take to get a response?
UDI must carry out corrections as soon as possible. You will normally receive a reply within a month. If it takes longer, UDI must notify you and provide justification.
If UDI has disclosed information to others
In certain situations, we share information stored in SIS with others, for example the police, for border control purposes. If your personal data has been corrected and UDI has previously released your data to someone else, UDI is normally obliged to notify the recipient or recipients of the correction. You also have the right to know who has received your personal data.
Regulations:
Section 16 of the SIS Act (in Norwegian) (external website)
Article 16 of the General Data Protection Regulation (external website)
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Right to deletion of personal data in SIS
If you believe that UDI is processing information about you in SIS that is incorrect or incomplete, you can request that it be deleted.
When can I request deletion?
If you discover that UDI has registered incorrect or incomplete information about you in SIS, you have the right to have the information deleted. You also have the right to have information about you deleted if it is no longer necessary for the UDI to fulfil its obligations in the Schengen cooperation.
There are several reasons why it is necessary to process your data. It could be, for example, that you have an obligation to leave the EU / Schengen area and you have not left the country yet. Another example is if you have been deported and banned from entering Norway and the EU / Schengen area which still applies.
To request deletion, please complete and submit this form:
Access, correction and deletion in the Schengen Information System (SIS) (pdf, 193 kB)
Requesting deletion is free of charge.
How long does it take to get a response?
UDI must carry out deletion as soon as possible. You will normally receive a reply within a month. If it takes longer, UDI must notify you and provide justification.
If UDI has disclosed information to others
In certain situations, we share the information stored in SIS with others, for example the police, for border control purposes. If you have the right to deletion and UDI has previously disclosed information about you to someone else, UDI is normally obliged to notify the recipient or recipients about the deletion. You also have the right to know who has received the information.
Regulations:
Section 17 of the SIS Act (in Norwegian) (external website)
Article 16 of the General Data Protection Regulation (external website)
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Right of appeal
If your request for access, correction or deletion has been rejected, and you believe that the UDI does not process the personal data in the manner required by the regulations, you can appeal to the Norwegian Data Protection Authority or take legal action.
The Norwegian Data Protection Authority checks whether personal data are registered and used in accordance with the SIS Act. If you believe that your personal data have been used in breach of the rules, you can appeal to the Norwegian Data Protection Authority. The Norwegian Data Protection Authority offers more information about their responsibility as supervisory authority (external website).
You can also take legal action if you believe that your personal data have been processed or registered in breach of the regulations. The Courts of Norway website has more information about litigating before the courts (external website).
How to get in touch:
- The Norwegian Data Protection Authority (external website)
- The Courts of Norway (external website)
Regulations:
Section 21 of the SIS Act (in Norwegian) (external website)
Articles 77 and 79 of the General Data Protection Regulation (external website)
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Claim compensation
You are entitled to compensation if you have suffered damage as a result of information being used or registered in breach of the rules for processing information in SIS. If you wish to claim compensation, you must do so no later than one year after you became aware of the registration.
The compensation must correspond to the financial loss you have suffered as a result of the illegal registration or use of your information. The compensation may also include infringement or other non-economic damage (restitution), within reason.
To claim compensation, you must:
- write a letter stating the reason why you want compensation and attach documentation of the damage you have suffered
- attach a copy of a public identity document with a photo, for example a passport or driving licence
- send the letter, documentation and a copy of the identity document to UDI
You can send it by post to:
Directorate of Immigration
PO Box 2098 Vika
0125 Oslo
You can also submit the compensation claim via a Norwegian embassy or upload it to the application portal. Furthermore, you can send the claim as an attachment to dokument@udi.no.
Claiming compensation is free of charge.
Right of appeal
If your compensation claim is rejected, you can appeal the decision with the Ministry of Justice and Public Security. The appeal deadline is three weeks from when you were notified of the rejection.
Regulations:
Section 19 of the SIS Act (in Norwegian) (external website)
Section 20 of the SIS Act (in Norwegian) (external website)
Article 82 of the General Data Protection Regulation (external website)