Received an answer I have been granted a permanent residence permit
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Questions and answers
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How do I obtain a residence card if I applied before 16 April 2021
What is a residence card?
A residence card is a credit-card-sized plastic card that proves that you have been granted a residence permit in Norway. The police will order your residence card.
How do I obtain a residence card?
- You must pre-book an appointment to be issued a residence card. You must normally do this via udi.no.
- You can make the booking before you travel to Norway.
- The appointment date must be either within seven days of when you arrive in Norway or the first available appointment you can find.
- You must show up at the appointed time at the local police office for where you are going to live.
If you are under 18 years of age, your parents or guardian must accompany you to the police station.
Booking an appointment
If you filled in and sent the application electronically, you can now log in to book an appointment (external website).
Booking an appointment over the phone
If you did not fill out an online application form when you applied for a residence permit, you must instead call your local police district to book an appointment. You cannot call UDI to book an appointment.
What happens when I go to the police?
The police will take your fingerprints and photo, and will then order your residence card.
How long will it take to get the card?
It will take at least 20 working days from the date of your appointment with the police until you receive the card in the post.
Please check that you are registered with the correct postal address and that your name is on your letterbox to ensure the card reaches you. If your card is lost in the mail, it will take another 10 working days to get a new one.
If you are planning any trips abroad, you should make sure there is plenty of time between your appointment with the police and your planned departure date.
If you have not received your residence card by mail or if you have any questions about residence cards, you must contact the local police office where you applied for a residence card (external website).
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How do I obtain a residence card if I applied on 16 April 2021 or later
What is a residence card?
A residence card is a credit-card-sized plastic card that proves that you have been granted a residence permit in Norway. The police will order a residence card for you.
If you have applied while in Norway, you might receive your residence card without meeting at the police station again. If this applies to you, the police will send you the residence card by post. This means that you do not have to book an appointment. Read below to find out when you must book an appointment.
What do I need to do to receive the card in the mail?
- If you are a new postal recipient in Norway: fill in this form (external website, opens in new window) and hand it in at a post office or in-store post office. Remember to bring identification.
- If you are already a registered postal recipient, check that your correct postal address is registered with Posten (external website). The site requires login with BankID or MinID.
- Make sure you have your name on your letterbox, otherwise you will not receive the card. If the card gets lost in the post, it will take some time to get a new one.
- You should not book trips abroad until you have received your new residence card.
How long will it take to get the card?
It will take at least 20 working days from your appointment with the police until you receive the card in the post.
You must book an appointment to get a residence card:
- If you have applied from abroad.
- If you have an expired Norwegian alien's passport or refugee travel document which you have not already given to the police.
- If your application was submitted by another person with a power of attorney (i.e. you must book an appointment with the police yourself to get a residence card).
- If you have applied for a residence permit in accordance with the Brexit regulations (you will be notified to book an appointment after your application has been processed).
- If you have applied for protection for the first time with the police, the police will summon you to class. You do not have to book an appointment yourself.
At the police station, the police will take a photo of you and register your fingerprints.
How do I book an appointment?
Booking an appointment online
If you filled out and submitted the application online, you can now log in to book the appointment.
Booking an appointment by phone
If you did not fill in an online application form when you applied for a residence permit, you must instead call your local police district to book an appointment. UDI cannot help you to book an appointment.
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Notifying the authorities when I move
Please notify the Norwegian Tax Administration (external website) (Skatteetaten) if you move, either to a new address in Norway or into/out of Norway. The Tax Administration administers the National Population Register (Folkeregisteret).
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Can I lose my permanent residence permit?
Yes. Your permit can be revoked.
Losing a permit means that UDI has decided that the residence permit is no longer valid. It may mean that you are no longer allowed to live in Norway or that you will be granted a new residence permit, and your residence period in Norway will restart.
There may be different reasons why you lose your residence permit, for example, if you:
- have stayed outside Norway for a continuous period of two years or for a total period of two years during a four-year period (if you wish to stay abroad for more than two years, you must apply for this)
- have provided incorrect information in your case
Here you will find more information about revoking a permanent residence permit.