The callback function closes on Tuesday 24 September 2024

Due to a technical restructuring of the UDI Information Service's telephone system, the option to choose callback (to be called back without losing your place in the queue) will unfortunately no longer be offered from Tuesday 24 September 2024.

This means that when you call UDI's Information Service, you must expect to have to wait in a queue if there is a lot of traffic on the line. We inform you in the telephone queue which number you have in the queue. For most case types, it is also possible to contact UDI's Information Service via chat.

We apologise for any inconvenience caused by the change.