Contact us Questions about a case or regulations

We offer guidance and support in Norwegian and English. Answer a few simple questions about your case or the regulations to get the right contact information.

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Reduced guidance services during the summer

Due to a high number of pending cases and staff holidays, UDI will have limited guidance services from 23 June to 8 August (weeks 26 to 32).

During this period, you will unfortunately not be able to chat with a caseworker. However, our chatbot is available 24/7, every day of the week.
If the chatbot cannot answer your question, you can contact us by filling out our contact form.

Live chat with a caseworker will resume as normal on 11 August.