Contact us by email

You can only use the contact form and the chat on this page if you have technical questions about applications. Most contact forms are closed this summer. If you have other questions, regarding for example regulations or a case, please call us.

If there is no booking button visible on the receipt page when you are logged into the application portal, it is currently not possible to book appointments at the police station where you have sent your application. Then you must check again later for available appointments.

Frequently asked questions about appointments and attendance
If you have questions about appointments and attendance, you can check the list of frequently asked questions here.

Chat with us

The chat is closed. You can chat with us between 10 am and 2 pm on weekdays. You can send us an email by filling out the contact form below.

If you would rather try our chatbot, you will find the chatbot on this page.

Contact form

For safety reasons you should not write any sensitive personal information or information bound by duty of confidentiality about yourself or others in this form. These kinds of information are for example health information, information about criminal offenses or information about someone being an asylum seeker or a refugee.

Information about you

First name and middle name (mandatory):

Family name (mandatory):

Phone number including country code (mandatory):

Email address (mandatory):

Confirm email address (mandatory):

Which embassy or police station do you want to send the application to?

What kind of errors did you experience? (mandatory)

Which application form do you want to use? (mandatory)

Please describe the problem that you are experiencing:

The inquiry concerns the following person

First name (and middle name):

Family name:

Date of birth (DD/MM/YYYY), for eksempel: 02/01/1988):

Citizenship:

We can use your email address to send you user surveys from UDI. It is up to you whether you wish to take part in them.

Important messages

13.06.2022
Travelling abroad: You need a valid residence card
18.02.2022
Changed requirements for length of residence time to get Norwegian citizenship
18.01.2022
Norway allows dual citizenship from 1 January 2020
15.12.2021
More variation in waiting times for residence permit applications
07.09.2021
Information regarding the situation in Afghanistan and applications about residence in Norway
20.10.2020
Information about the identity clarification programme for Iraqis
12.10.2020
Exceptions for income requirements when applying for family immigration with a refugee in Norway
12.09.2019
You have to choose a new password when you log in to the Application Portal
03.09.2019
Somali citizens who do not have refugee status must obtain a Somali passport
30.08.2019
Applicants from Eritrea will be able to hand in their applications in several locations
13.12.2018
Somalis who apply for Norwegian citizenship must have a Somali passport
12.06.2018
New 24-years age limit for those who are getting married

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Contact us by email

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What type of case is your question regarding?: technical problem with application form

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