How to submit documents
- Log in with ID-porten or with your email address and password.
- Find your application under “Submitted applications”.
- Click “Upload documents” next to your application.
- Select the document type and submit.
You will receive an email confirmation once your documents have been submitted. The documents are usually added to your case within one day, but it can take up to 30 days if the information about the documents is incomplete. We will contact you if any documents are missing.
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I cannot find ‘Upload documents’. Where is it?
You can only upload documents for an application that has been submitted and when the application fee has been paid. If you have not paid the fee, you cannot upload or submit documents.
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I cannot find my application under ‘Submitted applications’. What should I do?
If you cannot find your application, you should try to:
- Log in with ID-porten
- Log in with your email address and password
If you still cannot find your application after logging in, you can upload documents by using the link at the bottom of the page. This link can also be used to send documents that are not directly connected to an application.
If you have applied for protection (asylum) or have sent a paper application, you will not be able to see these in the overview of submitted applications.
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I am not sure if UDI has received my documents. How can I find out?
When you submit documents to UDI, you will receive an email confirmation.
The confirmation shows which documents you have submitted and what information you have provided. This confirms that we have received your documents. We will contact you if any documents are missing.The documents are usually added to your case within one day, but it can take up to 30 days if the information about the documents you uploaded is incomplete. Many people submit documents for their case at the same time, so there may be times when it takes longer for us to process them.
You do not need to contact us to check whether we have received your documents. We cannot process your documents any faster.