Switchboard

For general inquiries not related to cases or regulations, please call the switchboard at +47 23 35 15 00 

Information Service

For questions regarding cases and regulations you can contact our Information Service by e-mail, chat or telephone. Opening hours:

Visiting address

Please note: Applicants cannot come to Innspurten 11D for help with questions about a case or regulations. Please contact us by phone or email. 

Utlendingsdirektoratet
Innspurten 11D, 0663 Oslo

Postal address

Please note: If you are an applicant who wishes to send in additional documents, please see information about how to send in documents.

Utlendingsdirektoratet
Postboks 2098 Vika
NO-0125 Oslo
Norway

Email address

Please choose a category for your request:

• applicants with questions about a case or regulations
• applicants who are going to send a document to the UDI
• employers
• public servants
• lawyers and legal service providers
• journalists

Other enquiries: udi@udi.no (Please note that questions about a case, regulations or submission of additional documents will not be answered via this email address. 

Billing address

All suppliers of goods and services to Norwegian Directorate of Immigration must use electronic invoices.

The Norwegian Electronic Trading Format (EHF) is compatible with PEPPOL BIS format in EU. More information about electronic invoices (external website).

Our electronic invoice address is: 974 760 746.

Please specify the invoice with a reference number and person who made the order.

Billing address:

Utlendingsdirektoratet (UDI)
Fakturamottak DFØ
Postboks 4746 Torgård 
NO-7468 Trondheim
NORWAY