General questions and answers about My page
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What can I find on My page?
On My page you can:
- See your contact information*
- See information about your residency in Norway and whether you have the right to work*
- Download a PDF with confirmation of legal residency and the right to work in Norway*
- See information about your children’s residency*
- View drafts and submitted applications
- Submit a new application (via udi.no)
- Send documents
- Book an appointment for attendance
- Pay application fees
- Get a list of required documents for your appointment
*Only available if you log in with ID-porten
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Who is My page made for?
My page is made for anyone who is going to have, has, or has had a case for processing at UDI.
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Can I check the status of my application?
No, My applications does not show information about where in the process your application is while you are waiting for a response.
You can find information about waiting times for applications here.
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Will UDI send me messages on My page?
No, UDI will not send you messages on My page.
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Do I have to use My page?
If you are going to submit an application electronically, you must log in to My page. You can either log in using ID-porten, or you can log in with a username and password.
If you log in using ID-porten, you get access to more information about yourself and your residency in Norway. You will also be able to download a PDF with a confirmation that you have legal residency and the right to work.
You must log in using ID-porten to gain access to future services that may simplify the application process for you.
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Can I find my decision on My page?
No, you will not find your decision on My page.
If you have a digital mailbox (external website), you can find your decision letters there.
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Can I use My page to communicate with UDI?
No. On My page you can see information from UDI, but to communicate with UDI you must go to this page to contact us.
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Can I use My page for my children?
You can create and submit applications on behalf of your children on My page. You can also view your children's residency information and download a PDF confirming their residency.
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Can I use My page as an employer?
Yes, you can use My page as an employer.
As an employer applying on behalf of an employee, you should not use ID-porten, but instead log in with a username and password. The reason for this is that it would be unfortunate if applications were linked to the personal electronic ID of an individual in the company. As some of the services on My page require logging in with ID-porten, you will not as an employer have access to all services.
The person you are applying for will not have access to their own application. We therefore recommend that you use a username and password if you are applying for others. It is very important never to share your electronic ID with other people.