Important information before contacting us
It is the same employees who answer chat, telephone and e-mail and who process applications for permanent residence.
You will find a great deal of information at udi.no, so always check if you can find answers to your questions here first. If you cannot find an answer to your question, you may contact us.
If your enquiry concerns the waiting time for processing your application, we encourage you to read the information on waiting time that you can find at udi.no/waitingtime. We update every month which cases we are currently processing. You therefore do not need to contact us by phone, e-mail or chat if the enquiry concerns the waiting time for processing your application.
