Apply for private housing (temporary alternative accommodation to reception centres)
You can apply if you:
- are a Ukrainian national who is eligible for, or has received temporary collective protection, a member of their family or a person who was granted protection (asylum) in Ukraine, and you
- have already been registered by the immigration authorities in Norway, and
- have found a place to live, and
- have not been settled as a resident yet.
Having found a place to live means that you either have been given a place to live
- by a private individual, or
- by an organisation, or
- by a municipality
Unaccompanied minors are not covered by the scheme for a temporary alternative accommodation to asylum reception centres. They can get help from a representative to apply for private housing through the standard scheme for alternative accommodation.
Select one of these two application forms to apply for private housing
1. Use this form if you have found housing yourself, and you have received confirmation from the municipality that they are willing to enter into an agreement for you to live there (rapid procedure form).
2. Use this form if you have found housing yourself but have not yet contacted the municipality where the housing is located (standard form).
Two application forms
1. Rapid procedure form
This form is for those who will be filling out the form together with a municipality.
With this form, the municipality must sign the form at the same time as you. Therefore, it is important that you only use this form when in agreement with the municipality.
- All applicants over the age of 18 must fill in and sign the application together with a representative from the municipality.
- We recommend that you contact the municipality you want to live in before applying. In such case, UDI will process your application faster.
2. Standard form
Choose this form if you have found housing yourself but have not yet entered into an agreement with the municipality about living there.
- All applicants over the age of 18 must fill in and sign the application.
- If you are over 18, you can choose whether to fill in a separate form or to be included in the application form of someone you will be living with.
How to use the form
One application per family
Each family that will be living together should only fill out one application form.
One person in each household must fill in this application form as the main applicant. This person becomes our main contact person in the family. When we say 'You' in this application form, we mean this main applicant.
On page 4 of the form, you must give us information about all the other family members who will live together with you in Norway.
Please note that anyone over the age of 18 can submit a separate application form if they prefer.
To log in, you must use the ID-porten (BankID or Buypass (external website). If you have your own log-in credentials for ID-porten, please use these. If not, have another person you trust log into ID-porten using their credentials and you can fill out an application for you together.
If you need to access the form multiple times before completing it, just log in using same user details via same link as you will find on this page. The form will open as you left it.
Everyone above the age of 18 who applies through this form, must sign inside this online application form. The private person or the contact person for the organisation / municipality who offers the housing also has to sign inside this form.
Each and every one of you must sign by drawing with your finger or the mouse pointer on the screen.
It may be a punishable offence to sign on behalf of someone else without their consent.
This happens after you have applied
The municipality will notify UDI if you may reside in that municipality
It is up to the municipality whether to allow persons to live in private accommodations as an alternative to a reception centre. We ask the municipality to confirm that you are permitted to live there and to confirm your address.
How to get an answer
For your protection, you will not receive an email confirmation when you submit this application.
Due to the same concern, you will not be given any information before your application is processed.
The reply will either be sent by post to you or your digital post box, should you choose to create one. You can find the “Gateway to digital public services” guide here (external website).
You can get financial support from the municipality if needed
UDI gives money to the municipality where you are going to live. If you need financial support, you must contact the municipality to determine how the municipality intends to solve your situation. UDI cannot answer this.
You cannot appeal
If we reject your application, you cannot appeal the rejection.
Frequently asked questions and answers about private housing
When will I receive a response to my application?
If you have applied for private housing (alternative to reception centre), you will receive an answer when your application has been processed. Unfortunately, UDI cannot predict the waiting time until you receive a response. We work continuously with the applications.
From what date does UDI pay a subsidy to the municipality after applying through the rapid procedure form?
For applications that are approved, support will be granted from the date when the application was submitted.
I used the paper form to apply for private housing (alternative accommodation to reception centres). Will UDI process the paper application?
Please note that you must use the electronic application form available on this page to apply for private housing (alternative accommodation to reception centres).
However, UDI will process your paper application if you used the paper form to apply for private housing. We process paper applications in the same way as we process electronic applications. The processing of paper applications may take longer than electronic applications. In addition, you must calculate time for postal service.
Where can I find the application form?
You must choose which form applies to you.
1. Use this form if you have found housing yourself and have received confirmation that you may live there from the municipality (quick procedure form (external website).
2. Use this form if you have found housing yourself but have not contacted the municipality where the accommodation is located (standard form (external website).
More information about logging in is available here.
Where can I find the application form I already started filling in?
You can find the form by following the same link as last time from the application page:
If you log in on ID-porten using the same user account, you will find your form there with the answers you already provided filled in. If you log in and find a blank form instead of the one you already started filling in, consider the following:
- Did you log in with the same account as for ID-porten?
- Was the form submitted the last time you logged in?
- Have you accessed the wrong form? There are two different forms for this scheme. Please make sure that you use the same application form as last time.
I am unable to log in to the application form. What shall I do?
If you do not have access to ID porten, you can ask a person you trust to log in to fill out the application form. Here you can read more about login.
It does not have to be the applicant who is logged in himself.
If you know that the person trying to log in has a login in ID-porten and it does not work, try changing the browser. The application form will not work if you use Internet Explorer, so you should try Chrome, Firefox or Edge. If it still does not work, please call support at the ID port on 800 30300 (ID-porten support).
Where do I report errors? I am not able to fill out or submit the form
If you cannot fill in the information in the application form, please call our information service at +47 21 49 32 84 for help or to report errors.
If you have filled out the application form and are unable to submit it, check the following:
- Have you filled out all mandatory fields? If not, you will be notified of this on the summary page. Try filling in the fields and resubmitting.
- If you receive notification that a mandatory field has not been filled in, but you have entered information, refresh the page by pressing F5 on the keyboard. Then try submitting again.
- If your answers are not saved automatically, or you cannot submit the application form, please contact us at +47 21 49 32 84.
Why do I get logged out when I fill out the application form?
When you log in to ID-porten, and stay inactive for 20 minutes, you will automatically be logged out. You will receive a notification that you will be logged out soon if you do not renew the session.
To re-enter the same form, you must follow the link to the form again from udi.no and log in with the same user as to when you started filling in the application form.
I have received a letter informing me that I do not meet the criteria for collective protection. I am currently placed in private housing (temporary alternative accommodation to reception centres). What happens now?
There are two schemes allowing people to live in private housing as alternative accommodation to reception centres:
- standard scheme for alternative accommodation to reception centres
- scheme for temporary alternative accommodation to reception centres
The temporary scheme is for people who were forced to leave Ukraine and who meet the criteria for temporary collective protection. You will find information on who may be granted collective protection here.
If you have received a letter stating that you do not meet the criteria for temporary collective protection, and you are currently placed in private housing under the temporary scheme, then your housing offer will end.
We recently sent you a letter notifying you that your private housing (temporary alternative accommodation to reception centre) will be ending. This letter contains information about the alternatives you have and deadlines you must meet. In short, here are your alternatives:
- Apply for private housing under the scheme, “standard scheme for alternative accommodation to reception centres”. You will find information about eligibility requirements and how to apply here.
- Be placed in a reception centre. You will find information on being placed in a reception centre or private housing here.
Municipalities who have people in temporary alternative accommodation who are affected by this change have received information about this separately.
For enquiries, please contact firstname.lastname@example.org.